Privacy Policy

At Sportaza Casino, we prioritize the trust and confidence of our players. Safeguarding your personal information is our responsibility, and we handle it with the utmost care and respect. This Privacy Policy explains how we collect, use, and protect your data. We encourage you to review it carefully to make informed choices regarding your engagement with Sportaza Casino.

Data Processing

This Privacy Policy outlines Sportaza Casino’s obligations under applicable gambling regulations to process players' personal data. Such data processing is essential to participate in games and access our services.

Our website is operated by Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, in Cyprus. Dama N.V. operates under a valid license issued by Antillephone N.V., ensuring compliance with regulatory standards.

By using our services, you agree to this Privacy Policy. Updates may occur periodically, so we recommend reviewing this document regularly. Continued use of our services constitutes acceptance of any changes.

Information We Collect

To provide an optimized gaming experience, we collect the following types of data:

1. Registration Information: Details you provide during account setup, such as your name, email, phone number, and identification documents.
2. Communication Records: Logs of interactions with our support team or other communication channels.
3. Transaction History: Data on deposits, withdrawals, and gaming activities.
4. Verification Documents: Documentation required for identity and compliance checks.

How We Use Your Data

The personal data we collect serves several important purposes, including:

1. Facilitating deposits, withdrawals, and bets.
2. Providing requested services and customer support.
3. Performing identity verification and compliance checks.
4. Sending promotional materials, subject to your consent.
5. Ensuring adherence to legal obligations, such as anti-money laundering regulations.
6. Monitoring activities to detect and prevent fraudulent or illegal behavior.
7. Conducting market research and analyzing aggregated data to improve our services.

Marketing Communications

With your consent, we may use your data to send promotional messages about new games, exclusive offers, and other updates. You can opt-out of receiving such communications at any time by updating your account settings or contacting our support team.

Data Sharing

We do not sell or rent your personal data. However, we may share it under the following circumstances:

• Within Our Group: To facilitate operations and services across affiliated companies.
• With Trusted Partners: For service provision or to meet regulatory requirements.
• With Third-Party Providers: For tasks like payment processing, fraud prevention, and technical support.

Data Security and Retention

At Sportaza Casino, we employ robust security measures to protect your personal data. We comply with strict legal standards for data protection and retain information as required by law. Typically, data is retained for a minimum of five years following account closure, in accordance with anti-money laundering regulations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, analyze user behavior, and support marketing efforts. You can adjust your cookie preferences in your browser settings. Please note that disabling cookies may affect some functionalities of our website.

Your Rights

As a Sportaza Casino user, you have the right to:

• Access and review your personal data.
• Request updates or corrections to inaccurate information.
• Object to the use of your data for marketing purposes.

To exercise these rights or address any concerns, please contact our Data Protection Officer (DPO). Additionally, residents of the European Union may file complaints with their local data protection authority under GDPR.